Refund Policy
- Eligibility for Refunds: Refunds are available for software purchases within [30 days] of the purchase date. To be eligible for a refund, the software must be unused, and you must have proof of purchase (e.g., receipt or order confirmation).
- Refund Process: To request a refund, please contact our customer support team or call. Provide your order number, reason for the refund, and any relevant documentation. We will review your request and process the refund if it meets our criteria.
- Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow [5-10 business days] for the refund to be processed and reflected in your account.
Returns Policy
- Return Conditions: To be eligible for a return or exchange, the software must not be activated or installed. We may require evidence that the software was not used.
- Return Eligibility: Software products are generally non-returnable due to their digital nature. However, if you experience issues with activation or functionality that cannot be resolved through customer support, you may be eligible for a return or exchange.
- Return Process: To initiate a return, contact our customer support team or call. Provide your order number, reason for the return, and details of the issue. Our team will guide you through the return process.